FAQs

Is the product safe?

The ingredients in the pet formula are safe for all pets. We recommend mixing the formula with your pet’s food. Just like changing your dog or cat’s food, sometimes it can take a few days for a pet to adjust. In most cases, pets love the flavor, smell and taste.

Is the product legal?

Yes. Industrial hemp and CBD oil derived from industrial hemp are legal if it contains below 0.3% THC. Our pet formula is lab tested and certified by an independent third-party labs to have below 0.15% THC.

 

How do I track my order?

We will send email you with tracking number after your order. You can track your order using this code and link.

How long is the shipping time?

Orders are processed in one business day and orders are shipped Priority Mail which deliveries in 2-3 days. You can 'Contact Us' or email info@HempHappyPets.com for specific shipping times.

 

Package has "Delivered" status, but I have not received it?

Contact us at info@hemphappypets.com and we will look into the order and its shipping status and get it resolved.

 

Can I cancel my order for a refund?

Yes, we want you to be satisfied with our problems. Please contact us at info@hemphappypets.com and we will resolve your issue.

 

Where do the charity funds get donated?

We support a number of pet charities, from rescue foundations to shelters both on a local and national scene. If you have a charity you love and want us to support, please email us at info@hemphappypets.com.

I have a questions about my order or the store that is not yet answered here, How do I get a hold of you?

Please email us at info@HempHappyPets.com and we'll respond as soon as we can.